Dearest Clients,⁠

As you may already know, effective May 19th, CT will be lifting the majority of the COVID restrictions, including the mask mandate.⁠

While we are aware that the CDC has recently stated that fully vaccinated people no longer have to wear masks, we ask that, for the time being, you please continue to do so while at Boss Hair Design.⁠

At this time, not all of our staff who wish to be vaccinated have had the opportunity to do so... and while studies definitively show that being vaccinated helps to prevent you from getting COVID, the CDC still does not know the extent to which it prevents you from spreading the disease to others.⁠

We have been fortunate enough to have stayed VERY busy since reopening last year, and that trend appears to be continuing. Because of this, clients are waiting longer periods of time for appointments, and should one of our staff get sick or have to quarantine, that would only extend the amount of time clients have to wait and push appointments back even further.⁠

In order to serve you all as effectively and efficiently as possible, we need to continue working together as a community to keep our clients & staff safe and healthy.⁠

We understand that this can be a sensitive topic for some, and that we will probably receive some push back. However, after careful thought & consideration, we truly believe this is the best way to proceed for both our staff and our clients, and we promise to adjust this policy when we feel it is reasonable and safe to do so. ⁠

Thank you SO MUCH for your support & cooperation. We appreciate you more than you know.⁠


The Boss Babes


Rescheduling, Cancellations, and No-Shows


We understand that emergencies occur, however we ask that you please cancel or reschedule appointments at least 48 hours prior to scheduled appointment time.  Failure to do so will result in a charge of 50% of scheduled services.

Anybody who fails to show up for their appointment without calling to cancel or reschedule will be asked to prepay for any future appointments.



For the safety of guests and stylists, we ask that you please not bring children to the salon unless they have a scheduled appointment.


Refusal of Service


We highly value the integrity of the hair, as well as our relationships with our guests.  If we feel that we are unable to provide you with the appropriate service or your desired result, we will recommend that we not proceed with services.  When appropriate, we will refer you to someone better able to suit your needs.